AI-Powered, Next-Gen IT Support Overview
Technology has come a long way since the days of break/fix IT, and the reality is that most internal IT services aren’t equipped to keep up with the pace of innovation and digitization. As a result, many organizations find their IT to be reactive rather than proactive, and their systems struggle to keep up with the demands of a growing business in a digital world. Our goal is making IT Simpler, More Secure and Valuable for you. You focus on your business growth and profitability. We help you to manage and navigate the new world of IT challenges.
New World of IT Challenges Faced by SME
Functional
AI-Powered IT Automation
Data Analysis
Hardware/Software Inventory
Cyber Security
✔ Endpoint Detection & Response (EDR)
✔ Patch Management
✔ Vulnerability Assessment
✔ Email Security
Backup & Disaster Recovery
✔ Advance Backup
✔ Disaster Recovery
IT Support for System and Network
✔ Remote Assistance [Level-1]
✔ Onsite Assistance [Level-2]
✔ Vendor Assistance [Level-3]
Benefits
1. Reduce cost, less downtime: Predictable and affordable monthly expenses. Customers don’t have to incur on cost on hardware, software, maintenance, and in-house IT staff or department
2. Compliance & Government: We help to manage your cyber security risk and compliance and providing insights into the best solutions.
3. Security: Securing the entry points of end-user devices and servers connected to the networks from malicious attacks prevent data loss, regulatory fines, and damage to reputation. Security is not a “Want” but “Need”.
4. Fast Issue Resolution: With remote control and automation, we can solve all your IT issues quickly before it intensified. Our Lvl-2 onsite engineers are ever-ready to extend the support to you in person anytime of the day.
Get in touch with Us to Learn More
