24/7 Technical Support

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Certified Engineers & ITIL Certified Professionals

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Ongoing Preventative Maintenance

Core Competencies

A. Tailored IT Consultation For Healthcare

We understand the clinical workflow and backbone of healthcare IT system and software. We can provide valuable insights to healthcare providers that want to set-up a new healthcare facility or are looking for a competent IT provider to manage their existing centres.

B. IT System Infrastructure & Integration

Healthcare organisations need a secure, reliable and scalable IT infrastructure to support their business objectives, growth and clinical leadership. BRT’s healthcare customers can rely on our experience to ensure that they are meeting their IT requirements with the following:

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Hardware infrastructure

The information system for a healthcare facility is best built around a Multi-tiered Client-Server Local Area Network (LAN) architecture. By this, it is meant that users enter and retrieve data using client computer by obtaining various application software from the Application server and the critical data is stored on the Storage server.

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Network Infrastructure

Clinicians and patients rely on connected devices to give and receive care. This dependency on information makes the network one of the most important pieces of healthcare IT infrastructure.

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Security Infrastructure

Ransomware, Distributed Denial of Service (DDOS) Attacks, External Threats (Human), and Advanced Persistent Threats (APT) are a few of the key healthcare data security and healthcare IT infrastructure hazards.

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Data Backup & Disaster Recovery Infrastructure

Healthcare data backup and data recovery are critical components of every healthcare IT infrastructure. Without a management system in place, a disruption can destroy the reputation of a healthcare facility and cause great financial damage.

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System Integration

BRT have set-up and integrated IT systems and network infrastructure with Imaging Modality, Clinic Management System (CMS), RisPacs and Telerad using Health Level Seven (HL-7) for large radiology centers, day care surgery centers and specialist medical centers.

C. Clinic Management Software - Hummingbird Advantage

1. Intuitive, innovative & all-rounded system

All-rounded integrated CMS platform that allows you to access patient information within a secure system. Telemedicine for easy connectivity to patients and better patient care and Lab/Radiology Integration (Innoquest, Parkway Health Laboratory, ResteLab)

2. Gold standard NEHR-ready CMS

  • Gold status under the IHiS SmartCMS Programme
  • Ability to enable information exchange across all services in the CHAS. Programmable bundle (CDMP, SFL, SASH) and auto CHAS Enquiry/Submission

3. Primary Care Network (PCN) system

  • Primary Care Network (PCN) module enables auto-mapping of lab results, easy tracking, and extraction of PCN data in Excel format to improve productivity.
  • Intuitive consultation module provides all-in-one page annotation, a flexible build form, medical templates, quick dispense, and manages repeat orders.

4. Remarkable data security standards

  • Data is encrypted during transmission (HTTPS TLS 1.3) and at rest (AES-256)
  • Crest certified for Pen-Test and Source code review
  • Audit log to ensure data is managed responsibly
  • Backup and Disaster Recovery

5. Dedicated service support

  • Always-on customer service support through Intercom/WhatsApp. Onsite staff always available to address your questions and issues anytime.
  • Highly skilled team of in-house IT developers aiding you to optimize your process of customisation with best practices and adjusting configurations based on your practice requirements.

D. Managed Healthcare IT Services

Healthcare IT infrastructure is mission critical to the medical operation and priority must be given to patient’s well-being. Eliminating IT issues swiftly prevents from expensive downtime, regulatory compliance, and to allow business continuity. Also, In the last decade, business digitalization has helped many healthcare providers to streamline the operation and optimize productivity. However, it poses a challenge on data protection and cyber security threats. Our clients can rest assured! We’re not only proficient at IT infrastructure management, but also understand the regulatory compliance & operation in this field. Therefore, we’re able to align the technology with clinical processes, and people to achieve IT security compliance and to optimize productivity for our clients.

Managed I.T Ops Service
By outsourcing the management of your IT to us, your business can focus on your core offering without worrying about IT outages and productivity.
Managed Backup & Recovery Service
By outsourcing the management of your data protection to us, your business can focus on your core offering without worrying about data lost and liability.
MANAGED SECURITY SERVICE
By outsourcing the management of your cyber security to us, your business can focus on your core offering without worrying about cyber threats and data breaches.

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